Returns & Exchanges
At Camile & Stone, we want you to love your jewelry; if you are not completely satisfied, we offer a 30-day return policy for most items in their original condition. Please note that for hygiene reasons, earrings are non-returnable unless faulty.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your jewelry in its original Camile & Stone branded packaging to ensure it remains protected during transit.
Ship the Item
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing